Product Returns
Return Policy
Your satisfaction is important to us, and we take hygiene and product integrity very seriously.
While we cannot accept returns of wigs that have been worn, styled, washed, or altered, you may return a wig within 7 days of delivery provided that:
- It is in its original box and packaging,
- All tags are intact, and
- The wig has not been worn, brushed, or modified in any way.
Important: If the style or colour was specifically ordered for you, that wig is considered a special order and cannot be returned or exchanged.
If your package arrives damaged, you may refuse delivery at no cost and contact us immediately via:
📧 sigal@wigbeauty.co.za
📱 079 877 2000
