Questions & Answers

Will wearing a wig damage my own hair?
No, wearing a wig will not damage your hair.

Can the wig be made bigger or smaller to fit my head?

Yes, all wigs can be adjusted, by tightening or loosening the Velcro tabs, located in the back/bottom of the cap. If your wig is still too large secure it with hairgrips/clips.

Can I wear glasses with my wig?

Yes. Wigs have “open ear tabs” and glasses will slide under.

Do I need a wig cap?

Some women feel more comfortable wearing a wig cap for security reasons. A wig cap can also be used to control long hair that needs to be secured back.

How do I take care of my wig?

Please read the page on caring for your wig.

Can I use regular shampoo on my wig?

NO! You must use the products especially designed for synthetic wigs. As you do not have to wash your wig that often, and only need to use a tablespoon of the shampoo each time, you will find the products economical. Please read the page on caring for your wig.

Can these wigs be cut?

Yes, but we do not recommend it because they may lose the curl and the style. You may find that the fringe on your new wig is too long. Let your hairdresser trim the fringe to suit your face if this is necessary.

Can I wear my new wig straight out of the box?

Sometimes yes, and sometimes unwanted creases can occur to a wig when it has been stored in tight packaging, (cold set). All you have to do to remove the cold set is spray cool water generously on the affected area and wait a few minutes. Shake gentle and let the wig completely dry naturally. This immediately helps you bring out the original beauty of the wig.

How do I store my wig?

Wig Beauty recommends you purchase a wig stand or Styrofoam head to use when you are not wearing your wig. If you want to pack your wig away, you can keep it in a box, as long as there are no creases.

Can I return or exchange my wig?

No, Wig Beauty has a No Refund or exchange policy on wigs and hairpieces, it is not hygienic. Please choose your wig carefully before ordering. We will assist you with choosing a color, but you must realize that the color on your computer is only a “ballpark” impression of the overall color.

How do I choose a color?

You must realize the colors on your screen vary because of the different color hues and tones on computer monitors. We have color rings for most of the major brands and will assist you. Unfortunately these color rings differ from brand to brand.  Some of the colors remain the same for different manufacturers, eg. 1 is jet black, 8 is light brown, 16 is honey blonde, 30 is light auburn, 44 is salt and pepper gray.  

Always remember that your wig is a fun fashion accessory, there to help you do away with bad hair days and help you look younger and more beautiful.

Enjoy your wig and have fun wearing it!

If you have any questions please phone Sigal, wigbeauty South Africa at  0798772000.